ADT vs Vivint Security monitoring services: review and compare

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ADT and Vivint Security provide home security systems to a growing number of customers. Monitoring services are essential to the success of any home security system and comparing the monitoring services ADT and Vivint Security offer will give you more options for adding a new or upgrading an existing home security system.

ADT overview

ADT is a national “franchiser”. Local “franchisees” sell and service ADT equipment, but the monitoring services are nationally managed through ADT monitoring centers.

ADT offers the following standard monitoring packages:

Essential: (starting at $36.99/month) Uses a standard telephone landline

Premium: (starting at $42.99/month) Uses a standard telephone landline and a two-way voice system

Cellular: (starting at $44.99/month) Uses a cellular connection and doesn't need a phone line

Total Protection: (starting at $47.99/month) Uses a standard telephone landline and a cellular connection for backup

ADT's dealers handle all installations. Self-installation is not an option. Many franchises offer free installation with a contract. Check your local area for dealers with the best offers.

ADT offers 24-hour customer service by phone, email or text/chat. ADT allows its customers a six-month trial period to try its services and offers a full refund with returned equipment during that period. ADT offers a lifetime warranty on all its equipment known as its Quality Service Plan.

For more information about all of ADT’s systems and services, click here.

 

Vivint overview

Vivint Home Security is a popular home security system supplier in both the United States and Canada. Vivint has established a strong reputation for its home automation services. The company handles installation through its network of authorized dealers.

The basic Vivint home security and monitoring plan includes:

• Control panel
• Three window sensors
• Three door sensors
• Key fob for activation
• Motion detector
• Yard sign

The activation fee starts at around $99 and monitoring/service costs start at $49.99 per month.

Vivint offers an a la carte system of upgrades you may wish to add. Available additional features include:

• Smoke detection sensors
• Carbon monoxide sensors
• Fire detection sensors
• Additional window & door sensors
• Optional touch screen control panel
• Remote climate control
• Video surveillance
• Home automation features (such as automatic door locks and remote climate control)

For a complete description of the products and services offered by Vivint, click here.

 

Whether you decide to select ADT or Vivint Security home security systems, Reply! can put you in touch with local home security professionals who can help you.